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Hospitality & Arrivals

The hospitality module tracks everything the artist or performers need at the venue.

After uploading and extracting a rider (see Rider Extraction), the hospitality list shows:

  • Food & Beverage — Specific items, dietary requirements, quantities
  • Dressing Room — Setup requirements, furniture, amenities
  • Transportation — Airport transfers, ground transport
  • Accommodation — Hotel requirements and room blocks
  • Other — Towels, laundry, Wi-Fi, special requests

Check off items as they’re prepared. The team can see real-time progress.

StatusMeaning
Not startedItem hasn’t been addressed yet
In progressBeing prepared
ReadyPrepared and in place
IssueProblem that needs attention

On event day, the Arrivals Board shows a real-time view of who has arrived and who’s expected:

  • Artist / talent — Arrival time, transportation status
  • Crew — Call times vs. actual arrivals
  • Vendors — Delivery and setup times
  • VIP guests — Expected arrival times

The arrivals board is designed for large screens in the production office or backstage.